You can reach our customer support at email@example.com , or you can contact us during our business hours at 647-409-0089, We would be more than happy to assist you with your questions and concerns.
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange
Due to the nature of the products,
we do not offer refunds however we do offer exchanges with some exceptions. After receiving your return and inspecting the condition of your item, we will process your exchange.
For defective or damaged products, please contact us to arrange an exchange.
Regrettably, shipping and handling fees are not refundable. Please send returns to:
1735 Kipling Avenue Suite 208
Etobicoke, Ontario M9R 2Y8
Once you place your order, a screen will appear to confirm order receipt, you will also receive an email confirmation with a summary of your order details and order number.
Yes! We do ship to all over Canada, Taxes will be calculated according to your province.
We carry many Vegan products, Please read the product description to see which products are certified vegan.
We love consultations! Our medical aestheticians will assist you in choosing the right products for your skin, and proper usage, Just email us and provide some details to firstname.lastname@example.org and we will set up a phone consultation appointment as soon as possible.
We have created a category under skin types specifically for sensitive skin, this way you can find a selection of products that are specifically created for sensitive reactive skin.
Although not all skin is created equal, reactivity is possible with any product, which is why we always recommend testing the product on the jawline for 48 hours before applying to the rest of the face.
If you experience redness, itching, swelling, or burning, you should discontinue use.