RETURN POLICY

Last updated January 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item and proof of purchase, and mail your return to the following address:

Laserlicious

Attn: Returns

RMA #

1735 Kipling Avenue Suite 208

Suite 208

Etobicoke, Ontario M9R 2Y8

Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

RETURN POLICY

At Laserlicious, our goal is to ensure that our clients are satisfied with their shopping experience.

Due to the nature of the products we sell, we do not offer refunds. However, you have 10 days from the day you receive your items to contact us to ask for a return.

You CAN request a return if:

  • The product is in its original package
  • It has not been opened or used
  • Within 10 days of receipt
  • All tags are attached and in perfect condition
Please note:

Sale items and gift cards cannot be returned.

You CANNOT return an item if:

  • The product has been opened
  • The seal has been broken
  • The product has been used
  • All sale/promotional items cannot be returned
  • Any items marked as non-refundable
  • The items are non-returnable for hygiene reasons
  • All gift cards are none refundable
  • All Electronic items and devices are none returnable
  • All returns are subject to validation and approval by Laserlicious Inc.
  • Laserlicious Inc. reserves the right to limit or refuse a return, in its sole discretion
Please note:

If the items you wish to return were accepted, shipping fees will be deducted from your total, and you are responsible to ship the products back to us.

REFUNDS

We do not offer refunds on any products, however we do offer exchanges with some exceptions. After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note:
  • Sale items are FINAL SALE and cannot be returned.
  • All returns are subject to validation and approval by Laserlicious Inc.
  • Laserlicious Inc. reserves the right to limit or refuse an exchange, at its sole discretion.
  • We are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number provided on the packaging or via their website.

QUESTIONS

For all inquiries regarding our Return Policy, please contact us at

[email protected] or call (647) 409-0089